Improving pet behaviour, improving quality of life


Due to current Covid restrictions, I am unable to work in homes. However, from 08/03/21, I can carry out consultations in private gardens. From 17/05/21, I will be able to work indoors.

I specialise in treating canine and feline behaviour problems. My animal patients can ONLY be treated on vet referral, in case the presenting behaviour is due to a physical malady or complaint. Please visit your veterinary surgery to obtain a referral. Or you can contact me and I will recommend a vet near you that I currently work with.

I cover Essex, Suffolk and Hertfordshire. The cost of pet behaviour therapy is £545 including a consultation in your home, a written report, an online follow-up consultation and phone/email support for 12 months. If you would like a second home visit and an additional online follow up, this is at the reduced cost of £395 and can only be booked by previous clients for the same animal patient. If a further home visit and online follow up is arranged at the same time as the initial consultation, the behaviour package fee is £885  (saving £55). Most pet insurance policies cover pet behaviour treatment.

In terms of payment, you can pay by BACS transfer or card anytime after booking or during the consultation. A £100 deposit is required to secure your appointment. If your location is more than 40 miles from CO10, there is a surcharge (45p per mile). Home visits usually last 2-3 hours and the online follow-up consultation lasts an hour. This takes place approximately three weeks after the initial visit. I book around six weeks in advance, depending on workload.


What are the most common behaviour problems?

I see both canine and feline behaviour patients on veterinary referral and have worked extensively with aggression,   

anxiety, attention-seeking, messy problems and general control issues.

How can behavioural therapy help my pet?

As a clinical animal behaviourist, I can offer the time, expertise and experience needed to investigate why a problem has occurred. Treatment plans are then tailored to suit each pet, owner and situation, using only kind training methods. Together we can make a real difference to your pet's behaviour - improving the quality of life for your pet as well as you and your family.


What happens during the consultation?

The behaviour package I offer includes a one to one 2-3 hour consultation in your own home, where your pet is assessed, a full history is taken, diagnosis made and a treatment plan devised to help you modify your pet's behaviour. If possible, all family members should be present.

What happens after the consultation?

A behaviour report is sent to you and your referring vet and after care is provided for 12 months. A weekly diary of 

your pet's behaviour can be submitted after treatment so that I can provide regular guidance and give feedback while you are implementing the treatment plan. This helps to facilitate progress. Also included is a one hour online follow-up consultation, approximately three weeks after the initial visit. This is not a case of seeing a pet then moving on to the next one. I ensure my patients and their owners get a caring and thorough service.

Can I claim on my pet insurance?

In most cases, yes. APBC members (like myself) are recognised by leading pet insurance providers, so clients with suitable cover are able to claim for behavioural treatment (on veterinary referral).

Get in touch


01787 463468

07745 626107



Working Hours

Mon - Fri: 9am - 5pm

Areas Covered

Essex, Suffolk & Hertfordshire


©2020 by Dawn Turner. Proudly created with

Dawn Turner BSc MSc CABC

Clinical Animal Behaviourist